Terms & Conditions
Print United UK Ltd
These Terms & Conditions govern the use of the Print United UK Ltd website and the purchase of products and services from us. By accessing our website, creating an account, requesting quotations, or placing an order, you agree to be bound by these Terms.
Introduction
These Terms & Conditions govern the use of the PRINT UNITED UK LTD website and the purchase of products and services from us.
By accessing our website, creating an account, requesting quotations, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, you should not use our website or services.
Company Information
Definitions
Means PRINT UNITED UK LTD.
Means any individual or business purchasing products or using our website.
Means printed materials and related goods supplied by us.
Means any printing, design, finishing, consultation, or related services offered by us.
Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to place an order through our website.
User Accounts
Where account registration is available:
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide accurate and complete information.
- You must notify us immediately of any unauthorised use of your account.
- We reserve the right to suspend or terminate accounts that breach these Terms.
Quotations
- All quotations are valid for 30 days unless otherwise stated.
- Quotations are subject to specification, quantities, and artwork requirements.
- Acceptance of a quotation does not create a binding contract until confirmed by us.
Orders
- Orders are subject to acceptance by PRINT UNITED UK LTD.
- We reserve the right to refuse any order at our discretion.
- Once production has commenced, cancellation rights may be limited.
- Customers are responsible for ensuring that all order details are accurate before approval.
Pricing
- All prices displayed are in Pounds Sterling (£).
- Prices may include or exclude VAT as indicated at checkout.
- We reserve the right to amend prices at any time prior to order acceptance.
- Obvious pricing errors may be corrected before processing.
Payments
We currently accept payments through approved payment providers, including:
PayPal
- Payment must be received before production begins unless otherwise agreed.
- Transactions processed through PayPal are subject to PayPal’s own terms and policies.
- We do not store full payment card details.
Artwork Submission
Customers are solely responsible for artwork supplied to us.
You confirm that:
- You own the rights to the artwork submitted; or
- You have obtained all necessary permissions.
You agree that submitted materials do not infringe:
We accept no liability for content provided by customers.
Proof Approval
Where proofs are provided:
- Customers must carefully review proofs before approval.
- Approval confirms acceptance of spelling, layout, colours, dimensions, and content.
- PRINT UNITED UK LTD shall not be responsible for errors approved by the customer.
Colour Variation
Customers acknowledge that:
- Colours displayed on screens may differ from printed output.
- Minor colour variations are industry standard.
- Exact colour matching cannot always be guaranteed unless specifically agreed.
Such variations shall not constitute defects.
Production Times
Estimated production times are provided for guidance only.
Production schedules may be affected by:
We shall not be liable for losses arising from delays outside our control.
Delivery
- Delivery dates are estimates only.
- Risk in the products passes upon delivery.
- Customers must inspect goods promptly upon receipt.
- Claims relating to shortages or damage should be reported as soon as reasonably possible.
Failure to notify us promptly may affect the ability to investigate claims.
Cancellations
Before Production
Orders may be cancelled before production commences, subject to any administration or design costs already incurred.
After Production Begins
Once production has started, cancellations may not be possible and full charges may apply.
Refunds and Reprints
Refunds or reprints may be considered where:
- Products are materially defective;
- Products do not substantially match approved specifications.
Refunds or reprints will not generally be provided for:
- Approved artwork errors
- Customer-supplied file issues
- Minor colour variations
- Changes of mind after production begins
Any request should be submitted promptly with supporting evidence.
Intellectual Property
All intellectual property rights relating to:
remain the property of PRINT UNITED UK LTD unless otherwise agreed in writing.
Customers retain ownership of intellectual property rights in customer-supplied content.
Prohibited Use
You agree not to:
- Use the website unlawfully;
- Upload malicious software;
- Interfere with website functionality;
- Submit offensive, unlawful, or infringing content;
- Attempt unauthorised access to systems or accounts.
We reserve the right to restrict access where misuse is suspected.
Limitation of Liability
Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.
Subject to this:
- We shall not be liable for indirect or consequential losses;
- We shall not be liable for loss of profits, business interruption, or loss of opportunity;
- Our total liability shall not exceed the amount paid for the relevant order giving rise to the claim.
Force Majeure
We shall not be liable for failure or delay caused by circumstances beyond our reasonable control, including but not limited to:
Privacy and Data Protection
Personal information will be processed in accordance with our Privacy Policy and applicable UK data protection laws.
By using our services, you acknowledge that you have read our Privacy Policy.
Changes to These Terms
PRINT UNITED UK LTD reserves the right to amend these Terms & Conditions at any time.
Updated versions will be published on our website together with the revised effective date.
Continued use of our services constitutes acceptance of the revised Terms.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and PRINT UNITED UK LTD relating to the use of our website and services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.